Stay in Control with inplay
Gaming should always be fun, not stressful. inplay is committed to providing Filipino players with the tools, information, and support they need to keep their gaming experience safe, balanced, and enjoyable. This page outlines the responsible gaming features available to every member on our platform.
Tools to Keep You in Control
Every inplay account comes with built-in responsible gaming features — no extra steps needed.
Deposit Limits
Set a daily, weekly, or monthly deposit cap in Philippine pesos directly from your account settings. Once a limit is active, it takes effect immediately and cannot be raised until the cooling period has passed. This helps you stay within a budget that works for your lifestyle.
Loss Limits
Define the maximum amount you are comfortable losing over a set period. When your loss limit is reached, your session will be paused automatically so you can step back and reassess. Reducing a loss limit takes effect right away, while increases require a mandatory review period.
Session Time Reminders
Choose how long you want each gaming session to last and receive a clear on-screen reminder when that time is up. Time can pass quickly when you are enjoying live casino tables or fish games, so these reminders help you stay aware of how long you have been playing.
Reality Checks
Enable periodic pop-up notifications that show you a summary of your current session — including time played and net result — so you always have an accurate picture of your activity. Reality checks are a simple but powerful way to stay grounded and make informed decisions during play.
Cooling-Off Period
If you feel you need a short break from gaming, you can activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time your account will be temporarily restricted from gameplay and deposits. This feature is available instantly from your account dashboard at any time.
Self-Exclusion
For players who need a longer break, self-exclusion allows you to close your account for a minimum of six months or permanently. Once self-exclusion is activated, it cannot be reversed during the chosen period. Contact our support team at [email protected] to request self-exclusion at any time.
Recognising Problem Gambling
Gaming is meant to be a form of entertainment, not a way to earn money or escape from problems. If gaming is starting to affect your finances, relationships, or mental wellbeing, it may be time to seek support. The following signs may indicate that gaming has become a concern for you or someone you know.
- Spending more money on gaming than you can afford to lose
- Chasing losses by continuing to play after a losing streak
- Feeling anxious, irritable, or restless when not playing
- Neglecting work, family, or personal responsibilities due to gaming
- Borrowing money or selling belongings to fund gaming activity
- Lying to friends or family about how much time or money you spend gaming
- Feeling unable to stop or reduce your gaming despite wanting to
If any of these signs feel familiar, please reach out to our support team or contact a professional helpline. You are not alone, and help is available for Filipino players across the country.
Support Resources in the Philippines
inplay encourages any player who is concerned about their gaming habits to seek professional support. The following organisations provide free, confidential assistance to individuals and families affected by problem gambling in the Philippines.
National Center for Mental Health (NCMH)
The NCMH Crisis Hotline provides 24/7 mental health support for Filipinos experiencing distress, including issues related to compulsive gambling. Their trained counsellors can provide immediate guidance and refer you to appropriate local services.
Gamblers Anonymous Philippines
Gamblers Anonymous offers peer support meetings for individuals who want to stop gambling. Their community-based approach has helped thousands of Filipinos regain control of their lives through shared experience, mutual support, and a structured recovery programme.
inplay Support Team
Our dedicated support team is available around the clock to assist with responsible gaming requests, account restrictions, and referrals to professional help. Reach us at [email protected] — all enquiries are handled with complete confidentiality and without judgement.
Gaming Is Better When It Stays Fun
inplay is here to make sure every Filipino player has a safe, enjoyable experience. Use our built-in tools, set your limits, and play at a pace that works for you. If you ever need help, our team is just a message away.